We require 48 – 72 hours notice prior to the reservation time you will be charged 25% of the base + 12% HST on this amount (deposit will be applied to this total). For cancellations 24-48 hours prior to the time of the reservation you will be charged 50% of the base + 12% HST on this amount (deposit will be applied to this total). For cancellations within 24 hours of the reservation you will be charged 100% of the base + 12% HST on this amount (deposit will be applied to this total). This is because it gets very difficult to replace the lost reservation date and time
Our driver/host will meet you in the chauffeur waiting area, which is located just after you clear customs and pickup your luggage, but before you leave the secure area. The driver will have a greeting sign with your party’s name on it.
“Airport wait time” is a 45 minute grace period starting from the time the clients flight touches down at YVR (delayed flights considered) to when they make contact with the driver. It is the clients responsibility to provide their airline and flight number to Vanlimo prior to boarding the flight.
Simple decorations are allowed, as long as the vehicle is reserved for the time it takes to apply and remove the decorations that are provided. Any damage to the vehicle due to decorations are the responsibility of the person who made the reservation. Drivers would be happy to assist in applying the decorations but can not be held responsible for any damage caused by the decorations. You cannot use adhesive tape to apply decorations due to possible paint damage.